HiGRID Premium Hybrid Mattress Review

Written By Connie

CPD Sleep Consultant

How we test

Our testing process

Presented by

Rob – Our presenters

9 April 2024 8 min read

You're probably on the lookout for a new mattress and hybrid mattresses are always a good option – it's just about finding the right one for you. The HiGRID Premium has a different design from other mattresses we have tested but we will tell all in this HiGRID Premium Hybrid Mattress review.

This mattress from The Sleep Company could be the one you need to improve your sleep quality and to receive quite firm support. Let's peel back the many layers of this supportive mattress and dive into our review.

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Advantages

No motion transfer

Bodily motion won’t be felt across the mattress.

Good edge support

No matter where you sleep on the mattress, you’ll feel supported.

Soft removable cover

The sleep surface is soft to the touch and can be removed for washing.

Disadvantages

Not as suitable for side sleepers

It’s a fairly firm mattress so you may find you don’t sink in enough.

Quite dense

A high-density product that initially feels firm.

Very heavy

Difficult to manoeuvre but does mean excellent quality.

Who is this product for?

It could soon be the reason you tell people you fell asleep in record time, especially for those who are back or stomach sleepers. Hot sleepers – you'll be pleased to know that this mattress can stop you from suffering from night sweats and you won't wake up dripping. It can also provide comfort and support, but this can vary from person to person.

• All sleepers
• Support over comfort
• Hot sleepers

What do we use this product for?

This quality mattress is suitable for a wide range of people. Due to the firmness and density, you can expect it to be for support rather than comfort – but that's not to say it isn't a comfortable mattress. You will definitely find it supportive of each sleep position. Not only that, we can use this mattress to keep our body temperature at an ideal level.

• Support
• Regulate temperature
• Breathability

Features you should know about the HiGRID Premium Hybrid Mattress

This hybrid mattress has been carefully crafted to make it the product that it is. So, we want to tell you more about some of the features you'll find inside your HiGRID mattress. Each layer plays its part in your sleep experience and it's good to know what their jobs are. Hybrid mattresses are made up of different materials and this one uses memory foam, pocket springs and their SmartGRID technology.

Here are a few of the most important features of the HiGRID Premium Hybrid Mattress.

Review of the HiGRID Premium Hybrid Mattress

When testing out the Premium Hybrid Mattress from HiGRID, I found it to be quite dense to lie on and I didn’t really sink into it. It doesn’t have the most contouring structure but it does work for all sleeping positions. However, it is still comfortable to sleep on – especially for those who are front or back sleepers.

A positive to its density and lack of bounce is the good edge support and motion isolation. Sharing a bed has never been easier with no movement to wake you up and the whole sleep surface to lie on without sinking too deep.

This hybrid mattress comes rolled up tight in a bag which could be reused – obviously, you won’t be fitting the mattress back in… I’m not sure what other purpose you could use it for, I would’ve preferred a cardboard box that I could recycle. But hey, I’m sure you could find a use for it.

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Another reason for wanting a box instead of the bag is that it was very tricky to take the mattress out. There were two of us tackling the mattress and it took some time and effort.

What we like about the HiGRID Premium Hybrid Mattress

Our review can have a lot of information to digest so we like to break it down into a few points of what we love about this product. Many people would enjoy having this mattress in their bedroom to help them get a comfortable night's sleep.

• Once I had left the mattress to expand, I could take time to look at the design features. The cover is soft to the touch and easily removable. There’s a zip all the way around the mattress so you can get the cover off in seconds. I love the clever handle design on the Premium Hybrid Mattress. They’re certainly needed to lift this weighty product! The straps are velcroed to the base of the mattress, making them hidden away from the aesthetic. Simply un-velcro, pull out to the side and start lifting.
• The motion isolation and edge-to-edge support make it a great choice for those sharing a bed. No matter what type of sleeper you or your partner are, you can both sleep happily without waking up to the other moving about. If you share with someone who takes up a lot of room – while it's not ideal (of course), knowing you can sleep towards the edge of the bed without slipping off is always favourable.
• I love the quality of the HiGRID mattress and it’s noticeable from the look and the feel. As soon as I saw it packaged and left it to expand I could tell it was of a good quality. It’s definitely going to last you year after year.

What we didn’t like about the HiGRID Premium Hybrid Mattress

It's not all positive and one mattress isn't going to suit every single person. To give you our honest review, we wanted to summarise some of the things that aren't so good about this mattress. This is to show who the mattress might not be suitable for.

• The weight of the mattress is like nothing I’ve experienced before while testing. I kept reminding myself it was because it was made from top quality. However, lifting the mattress onto the bed frame was difficult. You’ll need a few people to help with this one. Of course, once it’s in place then you won’t have to worry but even ticking bed sheets underneath the mattress can become a bit of a chore.
• As someone who sleeps on their side a lot, I didn’t find it the most comfortable mattress to lie on in this position. It is a supportive mattress but I felt as though I didn’t sink in enough to keep my spine aligned. This can become uncomfortable after spending time in that position.
• Lastly, the packaging and installation process are negative for me. I haven’t found any product as difficult as this one to get out of its packaging. It’s not a process you can do on your own. Unlike a mattress in a box that you can slide out, this one is a tedious approach. It’s so tightly packed that you have to wriggle it out and it’s probably the heaviest mattress I’ve tested. I needed a lie down after unpacking it.

HiGRID's customer service and company information

Delivery – You’ll receive free shipping with your mattress order and you can expect it to be dispatched fairly quickly. So, you won’t be waiting forever for it to arrive on your doorstep.

Payment – The standard payment methods are available to purchase from the Sleep Company, and PayPal is also an option. For an even quicker payment, you can use ApplePay for an instant method. Paying couldn't be any simpler.

Online customer service – If you have any burning questions, you can drop HiGRID an email or talk to them on their live chat – but that’s only available during working hours. Otherwise, you can comment below and we will help you out!

Check the alternatives to the HiGRID Premium Hybrid Mattress

While the HiGRID mattress is of high quality, it does have some negatives to it which might make you want to look elsewhere. We've tried to find another alternative for you that may be better suited to what you need. One that's easier to remove from its packaging and to move onto the bed frame.

Simba Hybrid Pro Mattress

A slightly more expensive alternative is the Simba Hybrid Pro Mattress which features the same number of layers as the HiGRID Premium Hybrid Mattress. However, you can expect a good balance of comfort and support. It's a high-quality and durable mattress that comes with a 10-year guarantee.

Check out our full Simba Hybrid Pro Mattress Review.

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Advantages

Handles for rotation

An important design feature is being able to lift the mattress with ease.

Has a removable cover

This makes the cleanliness and maintenance of the mattress much simpler.

Good motion isolation

No motion transfer so you won't feel your partner moving during the night.

Disadvantages

Not as practical for combination sleepers

It's not too quick to bounce back to shape so it takes time to adjust to a change of position.

Initially quite a firm mattress

It takes a little time to soften and for you to sink into the mattress.

Slight off-gassing

But it is bearable and will soon air out.

Is the HiGRID Premium Hybrid Mattress eco-friendly or sustainable?

There isn’t really any mention of sustainability or the environment on their website so we can’t comment on too much. However, we can take a look at the materials used in this product to see if they’re eco-friendly.

• Stainless steel springs are sustainable materials. They can be recycled which makes them environmentally friendly.
• It does come packaged in a bag that can be reused for other purposes.
• The cover is cotton viscose which is sustainable compared to other materials but it can affect the environment. Organic cotton would be a better alternative.

While it isn't the worst product for sustainability, it could undoubtedly be better.

How did we test the product? 

We talk about testing each product before giving our honest opinion, but it's probably worth knowing how exactly we do that. There's a process that we go through before writing up our final review. On a broad level, the products go through these three tests:

• Visual inspection
• Hands-on inspection
• Measured tests

Now, you might be wondering what that actually means. So, to make it a little clearer, these are the tests conducted to gauge its quality:

• Looked for smaller details e.g. the cover zip and handles
• Found the key features to see how they worked
• Trialled different sleeping positions to see how it adjusted and retained shape
• Directly compared to other mattresses

Overall impressions of the product after the testing

The HiGRID mattress is made up of 7 layers that each serve a different purpose. At the very top, you will find the soft touch cover that can be removed for washing. What’s more, it has breathable properties to keep your temperature regulated throughout the year.

Breathability is continued through to the open grid structure that they have named SmartGRID. The holes in between the grid structure keep the air flowing through the mattress. I received this sample of the layer which seemed a bit random as it was just chucked in the bag with no context but it’s useful to know exactly what goes into making the mattress. The grid is designed to give both comfort and support because it adapts when you move around. I found there to be a weird crinkling feeling underneath me but I would imagine the more you use it, the less noticeable it will become.

All-in-all, it’s a good mattress, especially for those looking for support. But some factors bring our rating down. I wasn’t blown away by it, however, the various layers will suit some sleep styles.

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About the author

Connie

As a CPD certified Sleep Consultant I know how important sleep is. And as a combination sleeper, I have found it difficult to get products to suit my sleep style. I have more than 2 years product testing experience with The Sleep Advisors which means I have slept on, with and under more than 500 products with varying degrees of success. This is added to more than 2 years experience as a product reviewer for Closer, Heat and Grazia magazines, so I've got a rigorous process. I love sharing my sleep testimonials with our readers and hearing their experiences too.